Clik here to view.
Webcast: Microsoft Dynamics SL Web Apps - 10/21/15
Dynamics Webcast: Microsoft Dynamics SL Web AppsWednesday, October 21, 2015Starts 10 AM PT / 1 PM ETMicrosoft Dynamics SL 2015 Web Apps have had two updated releases since last year’s release.Attend...
View ArticleClik here to view.
Performance Tools Built Into CRM
There are a lot of factors that can contribute to CRM performance issues and sometimes it’s hard to know where to begin troubleshooting. Maybe your issues are caused by a network latency issue, an SQL...
View ArticleClik here to view.
Posting Order in Foreign Currency – Transactions Do Not Balance by Pennies
When you are posting an order in foreign currency — you may experience an error message from the system regarding company and secondary currency are not balancing and the posting gets...
View ArticleClik here to view.
MB2-706 – Online Deployment Certification
I have just completed and passed the MB2-706 certification. (Online deployment certification.) Interesting as the first certification I have completed online , not sure I’ll rush towards taking...(read...
View ArticleClik here to view.
USD – Sub Action Calls
I recently used Sub Action Calls for the first time! I’d seen them before but until now hadn’t found a good example of when to use them. In my example, I had already created an action which...(read more)
View ArticleClik here to view.
USD – Home
In previous posts I have explained how to add back, forwards and refresh buttons to a navigation toolbar in Unified Service Desk (USD). This earlier post missed an action! “Home” . To add...(read more)
View ArticleClik here to view.
Javascript – Birthday
This is hopefully a useful javascript snippet. Sometimes capturing a contacts date of birth is important often this is because certain products are age specific. For example you might not be able...
View ArticleClik here to view.
Agile Principle 8 – Projects are built around motivated individuals, who...
Projects are built around motivated individuals, who should be trusted, the 8th principle of Agile. Unfortunately this is so often not the case! I am sad to say I’ve observed multiple...
View ArticleClik here to view.
USD – Agent Scripts
Agent Scripts are a powerful part of Unified Service Desk (USD), used correctly could make a real difference to how a call centre operates. I will start off (in this post) by explaining what agent...
View ArticleClik here to view.
USD – Session Overview Example
The Unified Service Desk (USD) overview ability is a useful feature, sometimes it will benefit call centre operators to have a easy to access summary of the customer they are currently in...
View ArticleClik here to view.
USD – Change Theme (Simple)
The simplest approach to changing the USD theme is to use one of three standard themes provided by Microsoft. Theme Syntax for the Data field Air /UnifiedServiceDesk;component/Styles...(read more)
View ArticleClik here to view.
USD – Creating a new session
Within Unified Service Desk (USD) a session is effectively a group of related tabs. Multiple sessions can be opened at any one time meaning sessions give a useful way of being able to work on...
View ArticleClik here to view.
Canada - Video Recap: The Best of IPBC 2015
Video Recap: The Best of IPBC 2015 #Bookkeeping #Accounting @QuickBooksCACanada - Video Recap: The Best of IPBC 2015We’re always excited for a chance to mix and mingle, and hear about the tips and...
View ArticleClik here to view.
Test Isolation in the Application Test Automation Suite | Dynamics NAV Team Blog
https://blogs.msdn.microsoft.com/nav/2015/10/19/test-isolation-in-the-application-test-automation-suite/ Filed under: Uncategorized(read more)
View ArticleClik here to view.
Kennametal Refocuses on Clients with Microsoft Dynamics Sales Productivity
(Please visit the site to view this video) Kennametal, a leader material science and manufacturing company, recognized a need to bring their clients back to the heart of their business. Their...
View ArticleClik here to view.
CRMUG Summit & Product Announcement
Thank you to those who were able to make our “Increase Your Engagement, Not Your Budget,” session at CRMUG’s The Summit event! During our session we had the opportunity to show you the value of Peak...
View ArticleClik here to view.
Price/discount journal names in AX 2012
I might be the only person who doesn’t know this – but you can use a Price/Discount journal name to default a Price type. In Dynamics AX we setup sales prices, purchase prices and discounts in...(read...
View ArticleClik here to view.
Dynamics CRM Technical Basics Port
Hi All, Welcome to Dynamics CRM Basics Port. In this section you will find all the technical information to get started in MS Dynamics CRM development. I will be sharing my experiences, knowledge...
View ArticleClik here to view.
Thousands of orphaned records in SY00800 and SY00801 cause batch posting to...
By Steve EndowI just finished a call with a Post Master Enterprise customer who was experiencing posting issues and errors in one of their Dynamics GP companies.Batches would post fine in Company 1,...
View ArticleClik here to view.
How to set the State and Status of an Entity
On every entity you will have a set of fields called statecode and statusreason which can be used to retrieve the OptionSet value of either of these values BUT you cannot set the state of a CRM...
View Article