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Five Awesome Benefits of Parature, from Microsoft
Today’s customers expect more out of their customer service experiences and your customer service agents need to be able to deliver the right information and the right time. Parature, from Microsoft,...
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Integration Manager: Rounding Issue
Issue While testing an integration, debits and credits didn’t add up. Then I noticed all the the debit amounts has decimal places on the source file, but not in GP after the integration. I looked...
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Understand date format required in a sql statement (II)
Browsing through the Global class, I just recalled the conversion function that can be used to insert data values in the SQL statements. The function is: date2StrXpp . /* Returns a date as a string...
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13 kauhua herättävää väitettä asiakaspalvelusta
Mitä sanon seuraavaksi on erittäin valitettavaa, mutta onneksi täysin korjattavissa. Tässä se tulee: Suomi ja suomalaiset yritykset tunnetaan huonosta palvelustaan. Suomessa kilpailu on ollut...
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Uncharted Territory: The FDA and Mobile Medical Applications
The Food and Drug Administration was created in 1938. It has protected consumers from unsafe food, cosmetics, medicines, and medical devices. In the 21st century, the agency must now contend with the...
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Microsoft Dynamics CRM vs Salesforce: Personalization and User Adoption
In the end, user adoption determines whether a CRM implementation is successful or not. If users start working outside the system because it’s easier; information silos will be created and user...
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Expense Management for External Users
Does your organization have situations where people submit expense reports to obtain reimbursement but are not employees within the company itself? At DynamicPoint, we have seen this situation come up...
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Job Costing: The Risks and Rewards
There is huge risk in any project manufacturing business that doesn't have good Job Costing. It all comes down to one question:"Are you losing money or making money on that job?" It's a question that...
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Why Dynamics AX Is A Great Fit for Apparel Retailers
More style choices, demanding shoppers, global commerce, and extremely complex supply chains present challenges that fashion retailers must address with a sense of urgency.Retailers have a brand and...
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TMS Load appointment scheduling
Using the transportation module you can manage the appointments for the loads you have to be picked up or the incoming deliveries. This allows you to use you load space as best you can without having...
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I.P. Examples for Microsoft Partners
In my last post, I started a discussion around I.P. for Microsoft Partners. In this post I want to provide some examples of I.P. that partners have developed, in hopes of sparking your...
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Trace database triggers using SQL Server Profiler
By Steve EndowI generally try and avoid using triggers, but they do play an important role, and occasionally I do have to develop them or interact with them.Today I was testing eConnect Requester with...
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eConnect Requester for Sales Transactions doesn't seem to work
By Steve EndowI'm having to setup eConnect Requester to simulate a client environment and modify an existing Dynamics GP eConnect integration. I opened the eConnect Requester Setup, selected the...
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Friday Funny: Exploits of a Mom
My good friend, Belinda Allen MVP , sent a funny comic strip from xkcd to me last week. I thought it needed to be shared as it is funny to the database administrators and developers among us, but...
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Be productive when testing Post statement
You probably are used to doing exhaustive tests before handing off a process to the user. When you start to test the Post statement process you may wonder if there is a way to do it faster, avoiding...
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Brands Reveal Big Gains from Incremental Improvements in Customer Service
Does adding service channels, leveraging customer feedback and analytics, empowering agents with easier access to knowledge and creating a more customer-centric culture really make that big of a...
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Friday Flash Tip: Hide or Show Sub Grids in CRM 2016 and Pick Selected Rows...
Microsoft Dynamics CRM 2016 On-premises provides several new capabilities and methods to working with sub grids. Here are two quick tips for using those capabilities! 1. If you want to hide or show a...
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Testing using Jasmine.js
Testing is a very important activity in the software development. This type of development particularly became important when the value of the software has begun to grow. As the customers’...
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Road Tripping with Microsoft - From Technical Conference to Industry Summit
Are you joining Data Masons next week at the 2016 Microsoft US Industry Summit? We're coming straight from the Microsoft Dynamics Technical Conference in Seattle and are excited to keep the...
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